Terms of Service

Last updated: 19th June 2025

1. Agreement to Terms

By accessing and using the ClearPower Lightcore website (clearpower-lightcore.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services

ClearPower Lightcore provides:

• Online retail of electronic components and DIY kits
• Technical support and guidance
• Educational content and tutorials
• Newsletter and marketing communications
• Customer support services

3. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Not be prohibited from using our services under UK law

4. Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

5. Orders and Payment

5.1 Order Acceptance

All orders are subject to acceptance by ClearPower Lightcore. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Failure to meet eligibility requirements

5.2 Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. Prices may change without notice, but changes will not affect orders already placed and confirmed.

5.3 Payment

Payment is required at the time of order placement. We accept:

• Major credit and debit cards
• PayPal
• Bank transfers for large orders

6. Shipping and Delivery

6.1 Shipping Areas

We primarily ship within the United Kingdom. International shipping may be available for certain products - please contact us for details.

6.2 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. Delivery times may vary due to factors beyond our control.

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping address you provide.

7. Returns and Refunds

7.1 Return Policy

You may return unused products within 30 days of delivery, provided:

• Products are in original condition and packaging
• You obtain return authorisation from us
• Custom or modified products are generally not returnable

7.2 Refund Process

Approved refunds will be processed within 14 days of receiving returned products. Refunds will be issued to the original payment method.

8. Product Information and Warranties

8.1 Product Descriptions

We strive to provide accurate product information, but we do not warrant that descriptions are error-free, complete, or current.

8.2 Warranties

Products are covered by manufacturer warranties where applicable. We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of ClearPower Lightcore or our licensors and is protected by copyright and other intellectual property laws.

10. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our services
• Attempt to gain unauthorised access to our systems
• Submit false or misleading information
• Violate any applicable laws or regulations

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Limitation of Liability

To the maximum extent permitted by law, ClearPower Lightcore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

13. Indemnification

You agree to indemnify and hold harmless ClearPower Lightcore from any claims, damages, or expenses arising from your use of our services or violation of these terms.

14. Technical Support

We provide technical support for products we sell, but:

• Support is provided on a best-effort basis
• We cannot guarantee solutions for all technical issues
• Support does not include design services or custom development
• Complex projects may require paid consultation

15. Export Controls

Some products may be subject to export control laws. You agree to comply with all applicable export regulations and not to export or re-export products to restricted countries or individuals.

16. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

17. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any breach of these terms or for any other reason at our sole discretion.

18. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. Changes to Terms

We may modify these terms at any time by posting updated terms on our website. Your continued use of our services after changes constitutes acceptance of the new terms.

21. Contact Information

If you have questions about these Terms of Service, please contact us:

22. Entire Agreement

These terms constitute the entire agreement between you and ClearPower Lightcore regarding the use of our services and supersede all prior agreements and understandings.